Keep your $$ and keep your customers.

We-Capture doesn’t only protect us from unnecessary expense and people “trying it on”, it also leaves a positive and professional impression with clients as well as the police. It’s easy and cheap for the team to use and we’ve roughly halved our $$ spend on damage this year.

I recall a recent incident where We-Capture saved us. A vehicle was dropped off for repair from a Towing Company after hours. My staff are trained to use We-Capture to photograph any vehicle before moving which was carried out the next day. A week later we received a notification that the customer believed we had damaged the car while in our care. We were able to quickly search and share the photos which clearly showed the damage was pre-existing. We wouldn’t be without We-Capture, it saves us $$ and our staff the stress of dealing with damage claims.

We decided to use We-Capture due to the amount of customers claiming damage on their vehicles after service. Most of the claims were marked on the job card but customer still argued that we could have put this on any time. We needed a system that could not be questioned. When we trialed We-Capture we had 2 customers claim we damaged their vehicle but with the date and time stamp on the photo’s they could not argue that the damage was there when they bought the vehicle in. This has greatly relieved the stress on my front counter staff as now they show the photos to the owner or send them... Read More

We Capture has been a vital tool in my service department and my damage bills have decreased dramatically. Every vehicle that comes into my service department has been photographed using We-Capture as the photos are easily accessible. We-Capture has been a wonderful inclusion for the service department.